State Board for Educator Certification Customer Satisfaction Survey
The State Board for Educator Certification (SBEC) and the State of Texas want to serve you better
and appreciate your time in completing this survey. Be sure to press "Save" at the end of the survey. Thank you.
1. Please check the area that best describes your position.
2. How did you contact SBEC? (Mark all of these that apply.)
3. What type of information were you seeking? (Mark all that apply.)
4. How do you prefer to get information from SBEC?.
Based on your contacts with SBEC, please rate all items below.
7. Written Materials
9. Web site
10. Do you know how to file a complaint regarding services
received from SBEC? Yes No
12. Receipt of services
13. Please include any suggestions you have on how
SBEC can improve the quality of its services.
Demographic Data (optional)
15. Primary racial or ethnic group
16. Age Group
17. Number of contacts with SBEC in the last year
18. Number of years you've been receiving services from SBEC
19. Home Zip Code
Thank you for completing this survey.